FREE SHIPPING ON ORDERS $49+

FAQ

Please do not hesitate to reach out with any questions and/or concerns!

Email :  info@aubreep.com

Call :  615.305.4311

 

Shipping and Handling

We offer free shipping for all orders $49+ within the U.S. mainland via USPS Priority Shipping.

All other orders have a flat $3.99 shipping fee via USPS.

Returns 
We stand behind our product. If you aren't totally satisfied with your order, we’re here to help, with fast and easy returns.  Items must be in original condition.

       Within 30 days - Full refund, exchange or store credit

       After 30 days - Exchange or store credit

Refunds 
Once we receive your return, we will send you an email to notify you that we have received it.  A credit will be applied to your credit card or original method of payment as soon as possible.

Exchanges
We are more than happy to exchange merchandise that arrives to you damaged or broken, as we take pride in our quality.  We can also exchange items for different colors/sizes.  Please send us an email with photos at info@aubreep.com and we will give you further instructions for exchanging your merchandise.

 

FAQ

When will my order ship?

Orders are usually processed and shipped within 2-3 business days (M-F). You will receive a confirmation email with tracking when your order ships.